Privacy Policy
Privacy Policy — Collection and Use of Customer Information
1. Information We Collect
When you use UnitPrints, create an account, place an order, upload images, contact customer service, subscribe to a paid service, or otherwise interact with our websites or services, we may collect information including your name, email address, telephone number, billing and shipping information, account information, order history, transaction information, uploaded images, shopping cart activity, website usage information, device information, IP address, and other information you voluntarily provide.
Payment card information may be collected and processed by our third-party payment processors. UnitPrints does not necessarily receive or store complete payment card information.
2. How We Use Your Information
We may use information we collect to:
Create, maintain, and administer your UnitPrints account;
Process, manufacture, fulfill, ship, and support your orders;
Process payments, refunds, credits, and subscriptions;
Provide customer service and respond to inquiries;
Maintain, operate, secure, troubleshoot, and improve our websites, applications, products, and services;
Provide image storage and other account services;
Communicate important information regarding your account, orders, subscriptions, image storage, retention periods, service changes, security issues, and other transactional or administrative matters;
Personalize and improve your experience with UnitPrints;
Analyze website usage, purchasing activity, and customer preferences;
Detect and prevent fraud, misuse, security incidents, or other unlawful activity;
Comply with applicable laws, regulations, legal processes, and governmental requests; and
Send marketing and promotional communications as described below.
3. Email and Marketing Communications
We may use the email address you provide to communicate with you regarding UnitPrints products and services.
These communications may include special offers, discounts, new products, product recommendations, promotions, reminders, educational information, account-related offers, and other UnitPrints marketing communications.
We may also use information concerning your interaction with our websites and services, including products viewed, previous purchases, and shopping cart activity, to personalize communications and send reminders regarding products or services in which you have expressed an interest, including abandoned shopping cart reminders.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing communications.
Opting out of marketing communications does not prevent UnitPrints from sending transactional, operational, administrative, security, or service-related communications, including order confirmations, shipping notifications, account notices, subscription and renewal notices, storage notices, image-retention or deletion notices, password or security communications, or other messages necessary to provide services you have requested.
UnitPrints will honor marketing opt-out requests in accordance with applicable law.
4. Uploaded Images and Customer Content
Customers retain their rights in photographs, images, files, and other content uploaded to UnitPrints, subject to the licenses and permissions necessary for UnitPrints to provide its services as described elsewhere in these Terms.
UnitPrints may access, process, store, reproduce, transmit, or otherwise use uploaded content as reasonably necessary to provide requested services, including image storage, order processing, printing, manufacturing, fulfillment, customer service, technical support, fraud prevention, and maintaining and improving the operation and security of our services.
UnitPrints does not obtain ownership of customer photographs merely because they are uploaded to our services.
5. Service Providers and Disclosure of Information
We may disclose personal information to third-party service providers and business partners that perform services on our behalf or assist us in operating UnitPrints.
These providers may include payment processors, cloud and data-storage providers, website hosting providers, email and marketing service providers, analytics providers, fraud-prevention and security providers, shipping carriers, fulfillment providers, customer-service systems, and other technology or operational providers.
We may also disclose information when reasonably necessary to comply with applicable law, respond to legal process, protect the rights, property, or safety of UnitPrints, our customers, or others, investigate fraud or misuse, or enforce these Terms.
We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction involving UnitPrints or substantially all or part of its business.
6. Sale and Sharing of Personal Information
UnitPrints does not sell personal information for monetary compensation.
To the extent that certain advertising, analytics, or marketing technologies constitute a “sale,” “sharing,” or similar disclosure of personal information under applicable privacy law, UnitPrints will provide any notices, choices, or opt-out rights required by applicable law.
7. Cookies, Analytics, and Similar Technologies
UnitPrints and its service providers may use cookies, pixels, analytics technologies, and similar technologies to operate our websites, remember customer preferences, understand how customers use our services, measure website and marketing performance, improve our services, prevent fraud, and provide relevant marketing communications.
Where required by applicable law, customers will be provided appropriate choices concerning these technologies.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain customer accounts, fulfill orders, comply with legal and accounting obligations, resolve disputes, prevent fraud, enforce agreements, and accomplish the purposes described in this Privacy Policy.
Retention of uploaded photographs and images is additionally governed by UnitPrints’ image-storage and retention provisions contained elsewhere in these Terms.
Deletion of images from an account does not necessarily require immediate deletion of all related transactional, accounting, security, backup, or other records that UnitPrints is legally permitted or required to retain.
9. Data Security
UnitPrints uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. Accordingly, UnitPrints cannot guarantee the absolute security of information transmitted to or stored through our services.
10. Your Privacy Choices and Rights
Depending upon where you reside, applicable law may provide rights concerning your personal information, including rights to request access to, correction of, or deletion of certain personal information and rights concerning certain uses or disclosures of personal information.
UnitPrints will honor verified privacy requests as required by applicable law.
Customers may contact UnitPrints using the contact information provided on our website to submit a privacy-related request.
11. Children’s Privacy
UnitPrints services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13 through account registration or other services directed to children.
Photographs ordered, stored, or uploaded by adult customers may depict minors. Such photographs are treated as customer content and handled in accordance with these Terms.
12. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technologies, or legal requirements.
When material changes are made, we will provide notice as required by applicable law. The effective date of the current Privacy Policy will be displayed with these Terms.
Continued use of UnitPrints services following the effective date of an updated Privacy Policy constitutes acknowledgment of the updated policy to the extent permitted by applicable law.
13. Contact Us
Questions or requests regarding this Privacy Policy or UnitPrints’ privacy practices may be submitted through the contact information provided on the UnitPrints website.